Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

What payment methods do you accept?

We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

How can I track my order?

Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

Do you offer warranties on your products?

If you have any issues with your order, just reach out to us at info@thewoofspot.com. We’re here to help and will work with the supplier to find a solution, whether that’s a return, exchange, or other support.

We want you to feel confident shopping with us, so please don’t hesitate to contact us with any questions!

What is your return and exchange policy?

e accept returns and exchanges within 30 days of delivery. Items must be unused and in their original packaging. To start, just contact us at info@thewoofspot.com. Return shipping costs are typically the customer’s responsibility unless the item arrived damaged or incorrect.

Do you offer free shipping?

Yes, we offer free shipping on orders above a certain value. Please check our shipping policy for more details on eligibility and delivery timeframes.

Didn't find what you were looking for? Feel free to contact us at any time.